Terms of sale

This store is operated by 1 Main Street, Midleton, Co. Cork, Ireland, Ireland.

Adding something to your basket or reaching the checkout doesn’t form a contract. When you pay, you’re making an offer to buy, and we send an acknowledgement email.

The contract forms when we confirm the item has been dispatched. Up to that point we can decline the order — for example if the item is genuinely out of stock, if the price was obviously wrong, or if we can’t deliver to your address. If we decline, you get a full refund promptly, and that’s the end of it.

All prices include Irish VAT at the applicable rate and are in euro. Delivery is shown separately before you pay. The price you see at checkout is the total you pay — no customs charges or handling fees on arrival.

We reprice as supplier costs change. The price that applies to your order is the one shown when you paid. If a price is listed in obvious error — a decimal point in the wrong place — we’ll contact you before dispatch rather than quietly charging you more or shipping at a nonsense price.

We don’t show struck-through “was” prices. If you ever see one on this site, it will be a genuine price this store actually charged for at least 30 days beforehand, as the Omnibus Directive requires.

We write our own descriptions rather than pasting the supplier’s, and we try to be specific about materials and sizes. Where a dimension or weight is approximate, we say “approx.”. Photographs are illustrative — colours vary between screens, and a lifestyle shot is there to show context, not to promise an exact match.

If something arrives materially different from how it was described, that’s a fault and the returns policy covers it.

Delivery times on the site are estimates, not guarantees. Goods remain at our risk until they’re delivered to you or to someone you nominated. Ownership passes once we’ve received payment in full.

Full detail on the delivery page.

You have a statutory 14-day right to cancel, and we extend our own window to 30 days. The returns page sets out both in full, including the handful of items the law excludes.

You don’t need an account to buy. If you make one, keep your password to yourself and tell us if you think someone else has it. You’re responsible for what happens under your login, unless it was our fault.

We can suspend an account being used fraudulently or abusively. We’ll tell you why.

We’re responsible for loss you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care.

We don’t exclude or limit liability for death or personal injury caused by negligence, for fraud, or for anything else the law says can’t be limited. Nothing here affects your statutory rights as a consumer, and no clause on this page overrides the Consumer Rights Act or the EU rules behind it.

We don’t supply for business use, and we’re not liable for loss of profit or business interruption.

Where a product page names a manufacturer and an EU responsible person, those are the details the supplier has given us under the General Product Safety Regulation (EU 2023/988). If a safety issue comes to light we’ll contact affected customers directly and notify the authorities as required.

Follow any safety information on the product page and its packaging, particularly for anything electrical.

Irish law governs these terms, and the Irish courts have jurisdiction — though as a consumer you keep the right to bring a claim in your own country of residence.

Come to us first: most things are fixable in one email. If not, the CCPC and ECC Ireland can help.